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  • Do I have to pedal to get assistance on my electric bike?
    You can use just the throttle to help your ebike go forward. We also have Pedal Assist (cadence sensor) that can detect your pedaling and provide input to the motor for easy pedaling.
  • How long will a charged E bike battery typically last?
    It depends on their rating and the motor output. A 36V NMC battery with 7.8ah capacity can take a 100kg load between 25 to 40 km depending on how you use it. Less on throttle and more mileage on Pedal Assist. Weight, road conditions and other factors matter in the mileage.
  • Why are some electric bikes so much cheaper than others?
    Cost of an ebike depends on the size of the battery used, Type of frame material - Aluminum or Mild Steel , Rigid fork or Suspension system, Display features, Detachable or non-detachable battery case, type of motor used for example BLDC or PMDC, etc. Just like any other product price varies based on the features offered.
  • Can an electric bike be ridden with a flat battery?
    It can be manually pedaled without being powered by a battery/motor. However, effort is higher due to extra weight and minor resistance from the motor magnets.
  • What are watt hours (Wh) and what do they mean in real life?
    Watt hours (or Wh) refers to the energy capacity of your bike’s battery and provides an indication as to its likely range. A battery’s Wh will also show how many watts it is able to continuously provide for an hour: for example, a 250Wh battery can provide 250 watts of assistance for one hour, 125 watts for two hours, and so on.
  • How can I secure my ebike?
    You need to take all the precautions you would to keep a standard bike safe. That includes a sturdy, ideally Sold Secure gold rated, lock through your wheels and frame and attached to an immovable object. Given the value of most ebikes, you should store your ebike somewhere secure. Some ebike systems come with a companion mobile phone app that often lets you track where your bike is and may detect unauthorised movement too. Your ebike’s battery is also an attractive item for thieves. Most models with a removable battery, like those from Voltx ev, will include a lock and key to secure it to the frame. With their high value, unfortunately ebikes are often targeted by thieves, so it’s worthwhile paying for a good lock, being careful where you lock the bike, and buying insurance.
  • How do I charge my ebike?
    Your ebike will be sold with a power adaptor and power cable to plug into the mains. There’s a socket on the battery that you attach it to. With some electric bikes you need to remove or partially remove the battery to plug it in, but on others there’s a socket built into the frame too. If you don’t have a power outlet where you park your ebike, many systems let you quickly and easily remove the battery and take it indoors or somewhere closer to a mains socket. How long your ebike takes to charge up will depend on the battery capacity and the charger used.
  • Are Electric Bikes Waterproof?
    No, but they are water-resistant. Don’t get confused between these two; waterproof means water is literally incapable of passing through an object, whereas water-resistant means it’s harder for water to pass through an object but not impossible. You can say we have developed with IP 66.
  • Can Electric Bikes Be Used In The Rain?
    In a nutshell, Yes. Unless you’re caught up in the most torrential storm while cycling, it’s highly unlikely that rain will cause it any damage.
  • Can Electric Bikes Be Left In The Rain?
    Just because e-bikes are water-resistant doesn’t mean you should leave them out in the rain, or they will inevitably rust. It isn’t any more dangerous to do this with electric bikes than it would be with regular bikes, but you’ll still be taking a risk, nonetheless. If you’re worried about this, you can always keep your e-bike inside when not using it, buy a waterproof cover for it and constantly wipe it down after use.
  • Are Electric Bikes Lazy?
    Definitely not. Just because electric bikes have motors doesn’t mean they require no effort on your part; just less of it. E-bikes can also work as normal bicycles without any pedal assistance if you wish, too.
  • Are E-Bikes Good For Fitness?
    Yes, if you use low pedal assist level and applying more effort from your side. There are many choices with different pedal assist levels, it gives you flexibility to switch from leisure mode to exercise mode as needed.
  • Are Electric Bikes Eco-Friendly?
    Yes, they are eco-friendly. They do not emit any emissions, take very little electricity to charge the batteries and the batteries are recyclable.
  • Can Electric Bikes Go Up Steep Hills?
    Yes, and as alluded to in ‘Are Electric Bikes Heavy?’, this is, in fact, easier and less tiring to do on an electric bike than on a regular bicycle. When cycling up steeper terrains such as hills, the assistance provided by an electric bike makes this far more comfortable to navigate than it would be with a regular bicycle.
  • Can You Take Electric Bikes On Planes?
    It’s unlikely, though you may want to double-check with your airline before you fly. As a general rule, large lithium batteries like e-bike ones can’t be flown on planes as any form of luggage, whether it be for the cabin or hold. Batteries larger than 300WH (e.g. those that power an e-bike) are generally considered ‘dangerous goods’ and can’t be transported by air. However, an e-bike is a great addition to a caravaning or camping holiday, as you don’t need haul around your entire living space when you’re exploring
  • Why would I use an e-bike over a regular bike?
    There are many reasons: Get to where you need to go faster and easier than on a regular bike. Depending on how you choose to ride, you can travel without significant effort at up to 20mph on some bikes and even up to 28mph on others. Climbing hills is a breeze... and we aren’t talking about the breeze from huffing and puffing. No sweat. Even though you can ride much faster, you won’t feel like you have to take a shower once you are there. Safer. That might seem counter-intuitive, since you can go faster than on a regular bike, but you also get an easier start from stopped positions, allowing you to get through an intersection steadier and quicker. When climbing steep hills with cars nearby you can focus more of your energy on controlling the bike instead of propelling the bike. Easier on those joints. Use the electric assist to ease the pressure on your knees and hips. Staying together. You may have a riding partner that rides at a different pace than you. An e-bike can even out the pace for both of you. Ditch the car. The convenience, the ease and the speed of an electric bike make it an alternative to an automobile more often than a regular bike. A study by Portland State University shows that e-bike owners ride more frequently and farther than when they relied on their traditional bike. This was the case for all age groups. It’s FUN!!! Just try one and you’ll see. Or catch a friend coming back from their first test ride with a big smile on their face.
  • Do I need a license
    As per regulations you do not need a license if the motor used is below 250 Watts and max speed restricted to 25 kmph or below.
  • What about theft?
    As best as we can determine, e-bikes don’t get stolen with any more frequency than non-electric bikes. That’s most likely because people tend to lock them up better and because a bike thief needs to get a charger and a battery key to make the bike truly saleable. The best ways to protect your bike from theft are: Get a high-quality bike lock. Cable locks are way too easy to cut. High-quality u-bolts and folding locks are better. If you are parking your bike in your garage, lock your garage. It’s probably the #1 location we’ve seen bikes get stolen from. When in public, lock your bike in a visible location
  • Should I buy a bike with a mid-drive motor or hub-motor?
    They both have their benefits. Hub motors tend to be a little easier to operate if you are a less experienced cyclist, because they require less shifting of gears. Mid-drives tend to get a little better range for equivalent battery capacity, because you'll get more efficiency by shifting. While theoretically you get better hill climbing with a mid-drive, you'll usually find both types will climb just about any hill. Finally, it's usually easier to change a rear tire with a mid-drive. But the real test of determining which type of motor is best for you is to ride both and compare.
  • Is servicing an e-bike any different than a regular bike?
    Look at an e-bike as being comprised of two groups of parts – mechanical and electric. · Mechanical parts are the same parts that you’ll see on non-electric bikes. Servicing mechanical parts can be performed at any bike shop. You might find that your bike parts might wear a little faster than on a non-electric bike – especially brake pads, chains, cogs and tires. But that’s because most people put many more miles on their e-bike. There is some basic maintenance that you can do on your own, like keeping your tires properly inflated and lubricating your chain. For some basic bike maintenance tips, check out our recommended maintenance videos. · The electrical parts don’t require any maintenance. If you do run into a problem with an electrical part, you’ll want to go to a shop that has some expertise in servicing e-bikes. While not really a maintenance task, you do want to make sure that the battery keeps some charge in it. If you don’t, it might discharge to a point so low that you can’t charge it anymore, thus killing your battery – an expensive mistake to make. at Voltx E-Bikes has a complete service department for both mechanical work and electrical work.
  • How much will I reduce my carbon footprint if I use an ebike instead of a car?
    In states that depend more on coal, it might be around 20-30 e-bikes compared to one car. No matter how you calculate it, even though an ebike uses electricity that might come from fossil fuels, the amount of CO2 emitted compared to a car is miniscule
  • What to do if your E-Bike ignites
    Call 101: Lithium-ion fires spread quickly and are difficult to put out, so safety is paramount, especially if you do not have the correct extinguisher. Don't use a traditional home fire extinguisher: Lithium-ion fires require specific foam fire extinguishers that contain CO2, powder graphite, ABC dry chemicals, or sodium carbonate. These kind of fires require the battery to be fully covered in the foam, once covered the battery should still be constantly observed as additional cells in the battery might ignite at different times before emergency responders arrive. Douse areas surrounding the E-Bike: Water won't suppress the fire, but if you can safely do so, dampen the area around the bike to prevent flames from spreading. Get to safety: Life is more important than property, so if you battery ignites, get yourself and your family to safety as you await professional help.
  • How eBike Controllers Work ?
    As the computer in the ebike, the controller houses inside a circuit board with sensors and firmware. This manages all input and output to control the critical functions of the ebike. It takes the input from the user and draws power from the battery to allocate it to necessary functions such as turning LCD screen on, throttling, toggling the lights, and powering the motor for pedal assist levels.
  • Does the bike come assembled?
    Most of our bikes come 85% assembled - usually the customer can put the remaining parts together themselves, if not - we suggest you turn to your local bike shop, who will sure be able to help you out!
  • Can you charge the battery as you pedal?
    No, they can’t. Some bikes have regenerative braking, though!
  • How do you choose your first electric bicycle?
    Ask yourself these Questions: Why do you want an e-bike for? How far do you want to go? What is your budget? Do you want to pedal more or throttle mode? Do you want it as a lifestyle or just an utility. After answering those questions, you can start looking for the ideal electric bike. There are bikes to suit every need and budget.
  • How much do e-bikes weigh?
    It depends on the frame and battery size used. Typically they would weigh around 20-25kg.
  • Who rides electric bikes?
    Almost anyone can ride an electric bike! Older people and those who have health problems find them easier to use than analog bikes. At the other end of the scale, serious mountain bikers find them lots of fun to blast around on trails. Between those two, couriers can use e-bikes to deliver packages and food from restaurants, families can use them to take their kids to school, and commuters can use them to cycle to work.
  • P.S.
    Yes, there are tons of questions about electric bikes - If there is a question that has not been answered in this article, please contact us and we’ll help you right away!
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